At Steadfast Care Services (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the information you share with us through our website and services.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
- Personal Information: Name, phone number, email address, mailing address, and any details you provide through contact forms or service inquiries.
- Health-Related Information: Only if voluntarily provided (e.g., care needs for a loved one). We do not require protected medical information for basic inquiries.
- Technical Information: IP address, browser type, device, and cookies to help us improve our website.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and requests for services.
- Provide caregiving resources and updates you have opted in to receive.
- Improve our website and customer experience.
- Comply with legal and regulatory requirements.
We do not sell, rent, or trade your personal information to third parties.
3. Sharing Your Information
We may share your information only in these limited circumstances:
- With service providers who help us operate our website or business.
- If required by law, legal process, or government request.
- With your consent, when connecting you to caregiving services.
4. Cookies & Tracking
Our website may use cookies to improve functionality, analyze traffic, and enhance user experience. You can adjust your browser settings to refuse cookies if you prefer.
5. Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Choices
You have the right to:
- Opt out of marketing emails at any time.
- Request to update or delete the personal information you’ve provided.
- Decline to provide certain information, though it may limit our ability to serve you.
7. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Steadfast Care Services
📧 Email: care@steadfastcareservices.com